A common fault of some laptops is that there can be an issue with the charging port. They are quite fragile and easily broken if knocked or dropped.
Our engineers are capable of repairing/replacing your charging port, they will call to give you a quote on how much the repair will be before carrying out any work.
Sometimes, it is not always the charging port that has stopped working, it could just be your laptop charger. We sell these in store too if this is the problem.